Privacy Policy

This Privacy Policy explains how Upkeep Harbor ("we," "us") handles information when you use https://upkeepharbor.com.

Information we collect

• Information you submit through our contact form: first and last name, and optionally your email address, mobile number, and message.
• SMS consent details when you select an SMS category: phone number, selected category, consent timestamp, source page, consent disclosure version, user agent, and IP address where available.
• Basic technical information such as browser type and pages visited.

How we use information

We use information to respond to your questions, provide the features you request, send SMS messages only in the categories you choose, keep records of consent, and improve the website.

SMS communications

SMS messages are sent only to people who check a separate SMS consent box. Marketing texts share maintenance ideas, seasonal upkeep resources, small improvement content, homeowner checklists, and newly published tools. Account notifications confirm enrollment, deliver requested task reminders, acknowledge saved maintenance requests, and communicate preference updates. Providing a phone number alone is never treated as consent. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

This includes contractors, service providers, lead aggregators, and third-party marketers. We may use service providers such as SMS delivery platforms solely to send the messages you requested, and they are not permitted to use this information for their own marketing.

Cookies and analytics

We may use essential cookies and basic analytics to understand how the site is used. You can control cookies through your browser settings.

Data retention

We keep inquiry and consent records only as long as needed to respond to you, honor your preferences, and meet legal obligations.

Your opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT to any text to stop messages for that program. You may also email business@upkeepharbor.com to request access to or deletion of your information.

Security

We take reasonable steps to protect the information you provide. No method of transmission over the internet is completely secure.

Children's privacy

This website is intended for adults. We do not knowingly collect information from children under 13.

Third-party links

Our guides may link to other websites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy and will post the revised version on this page with a new date.

Contact information